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These terms set out the rules that govern your account on totjitu — covering how you access the platform, how transactions are recorded, and what we expect from each side. Reading them before you open or continue using your account means there are no surprises later, wherever local law permits access.
By opening an account on totjitu and using any part of the platform — including the sports betting section, slot lobby, live casino tables, or any of the configured payment paths — you agree to be bound by the terms set out here. These terms form the entire agreement between you and totjitu for the use of this platform. Where local law or regulation limits access in your region, those restrictions apply regardless of anything stated here. We may update these terms when operational or legal circumstances require it. The current version is always the one shown on this page; it is your responsibility to check back when you notice a change has been indicated. Your continued use of the account after a revision constitutes your acceptance of the updated terms. Payment context — including your OVO wallet transactions, ShopeePay sweep records, and Bank Transfer deposit history — sits within the transaction records governed by these terms. Those records are held in your account dashboard and are the reference point for any query you raise with our support team. Availability of any feature depends on eligible regions and what local law permits at the time of access.
OVO top-up records and transaction timestamps are stored under your account and governed by these terms. Any discrepancy in an OVO transaction should be raised through the support path described in these terms.
ShopeePay sweep activity is logged in your account dashboard. These terms determine how that data is retained, how long it is kept, and what you can request regarding its correction or review.
Bank Transfer deposit and withdrawal records are subject to the same retention and access rules as all other transaction types under these terms. Your account dashboard shows the current state of each record.
Not every situation is covered by a single set of terms. Understanding where these terms start and stop helps you know which channel to use when something needs attention. The four areas below define the scope clearly so you are not left guessing when an issue arises with your account, a transaction, or a piece of content you encounter on the platform.
These terms cover the creation, use, suspension and closure of your totjitu account. Login credentials, verification steps shown in your account, and session behaviour on both mobile and desktop all fall within this scope.
All deposit and withdrawal activity — including OVO, ShopeePay and Bank Transfer records — is governed here. The terms define how records are stored, what information is visible to you in your dashboard, and how disputes are raised.
Game titles available in the lobby, sports betting markets, live casino table availability, and any text or media on this platform are subject to these terms. Content availability depends on local law and eligible regions at the time of access.
External services — including payment processors, e-wallet providers and network operators — operate under their own terms. totjitu is not responsible for those third-party conditions; we only govern what happens within your account on this platform.
These terms are not one-sided. You have clear, practical options available to you as an account holder. Your transaction history — including every OVO deposit, ShopeePay entry and Bank Transfer record — is visible in your account dashboard after login; you do not need to contact support to see it. If a record appears incorrect, the first step is to use the account correction path shown in your dashboard settings. For questions that go beyond what your dashboard shows, our support team is the right channel — not a workaround, but a defined part of how these terms work in practice. If you want to close your account or have it reviewed under these terms, that request goes through the same support route. We aim to acknowledge every formal request and respond through the channel you used to submit it. Nothing in these terms removes your right to raise a concern; every clause is designed to give both sides a clear reference point.
Your full transaction history is in your account dashboard. OVO, ShopeePay and Bank Transfer entries each carry a timestamp and status. You can review these at any time after login without contacting support.
If your registered account details need updating, use the settings path shown inside your account. For changes that require identity verification, follow the steps displayed there — the fields and requirements are shown in your account.
Any question about how a term applies to your account or a specific transaction can be sent to our support team. Provide your account reference and the relevant transaction ID from your dashboard to help us respond accurately.
For matters that cannot be resolved through your dashboard — including formal requests under these terms — contact our support team through the live chat or email path listed in the Support section of this page.
If you have a question that relates directly to these terms — a transaction record, an account restriction, or a clause you want clarified — the paths below connect you to the right team. When you contact us, include your account reference and a clear description of the clause or record in question so we can respond with the relevant detail rather than a generic reply.
Open the live chat icon from your account dashboard. This is the fastest path for questions about a specific transaction record or an account access issue covered by these terms.
Send your written query — including your account reference and the relevant term or transaction ID — to our support email address shown in your account settings. We respond through the same channel.
Many questions about your records, transaction status and account settings can be answered without contacting support. Log in and check your dashboard first; the current state of every record and setting is shown there.
Your account data — including transaction records from OVO, ShopeePay and Bank Transfer — is stored and retained according to the rules in these terms. We keep records for as long as your account is active and for a defined period after closure, as required by applicable rules in eligible regions. Cookies are used to maintain your session state and to ensure the account dashboard shows accurate, up-to-date information each time you log in. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how your account dashboard functions. Account security is your shared responsibility under these terms: you are expected to keep your login credentials private and to notify us immediately if you believe your account has been accessed without your permission. Requests to change registered account details or to review what data we hold can be submitted through the support channels listed on this page.
Transaction records — including OVO, ShopeePay and Bank Transfer entries — are retained while your account is active and for a defined period post-closure. The retention period follows applicable rules in eligible regions where local law permits.
Cookies on totjitu maintain your login session and keep your account dashboard accurate. You can adjust cookie settings in your browser. Turning off session cookies may affect your ability to stay logged in and view live account data.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your knowledge, contact us immediately through live chat or email so we can review the account activity log.
To ask what data we hold on your account, to request a correction, or to ask about deletion in line with applicable local rules, contact our support team by email with your account reference. We will respond through the same channel.
These questions cover the situations account holders most commonly ask about in relation to these terms — from what happens when terms change, to how to raise a dispute about a specific transaction record.
If a clause is unclear or you believe it has been applied incorrectly to your account, contact our support team by email or live chat. Include your account reference and the specific clause number or section you are questioning. We will review it and respond through the same channel you used.
When these terms are revised, the updated version replaces the one shown on this page. We may notify you through your registered contact details. Your continued use of the account after a revision means you accept the updated terms. Check this page whenever you see a change has been indicated.
Yes. All transaction activity on your totjitu account — including OVO top-ups, ShopeePay entries and Bank Transfer records — is governed by these terms. The records are stored in your account dashboard and are the reference point for any support query you raise.
Your complete transaction history is visible in your account dashboard after login. OVO, ShopeePay and Bank Transfer records each show a timestamp and current status. You do not need to contact support to view them; the dashboard is the first place to check.
After account closure, we retain your transaction records for a defined period as required by applicable rules in eligible regions. You can request information about what we hold by contacting our support team by email with your account reference and the subject of your request.
Access to totjitu and the applicability of these terms depend on local law and the eligible regions where access is permitted. Where local regulation limits or modifies access, those restrictions apply regardless of what is stated elsewhere in these terms. Check the conditions applicable in your location.